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Companion is a personal health companion for preparing for visits, recording conversations you choose to record, creating AI-organized visit memories, keeping questions and medications together, and sharing selected information. It does not diagnose, triage, prescribe or replace a healthcare professional.

Open Companion, choose Swedish or English, and sign in for cloud transcription, AI preparation, encrypted sharing, Care Circle and cross-device sync.

Companion is a Progressive Web App. On supported Android/desktop browsers, use the Install prompt. On iPhone/iPad, use the browser Share menu → Add to Home Screen, then open Companion from its Home Screen icon. The installed app uses the same Companion account and data.

Open More → Install & notifications and choose Enable notifications. Companion asks only after you tap the button. On iPhone/iPad, Web Push requires Companion to have been added to the Home Screen first. Notifications deliberately use generic wording rather than diagnoses, medication names or visit details on the Lock Screen.

Home focuses on your next visit and recent memories. Visits contains your timeline. Record starts a new recording or reopens a paused visit draft. Meds is your patient-maintained medication wallet. More contains Care Circle, sharing, questions, install/notification controls and account settings.

Simple mode reduces the interface to the most important actions, with larger controls and fewer choices. It focuses on recording a visit, viewing previous visits and reaching family. Any user can turn it on in settings.

A Care Circle gives other Companion users persistent access to a care profile using their own accounts. It is different from a temporary encrypted Share link. The patient or an authorized helper can remove Care Circle access later.

A Keep me informed member is read-only. They can follow processed visit memories but cannot edit the care profile. Companion does not expose visit transcripts, recording identifiers or recording-storage paths through this access level.

A Help manage member can help with an activated care profile using their own login. They can assist with visit preparation, questions, medications, recordings and visit organization. They cannot turn themselves into the patient/subject of the profile.

Yes. A care profile can have multiple Care Circle members, each with their own account and access level. This is designed for families or other trusted people who coordinate support around the same person.

You can either bind an invitation to one email address or create a single-use private Care Circle link and send it with your phone’s normal share sheet through Messages, Messenger, WhatsApp, email or another app. The recipient does not need a Companion account yet: they can create one, confirm their email, and then the invitation continues automatically. A shareable Care Circle link is a bearer invitation, so the first signed-in person who claims it receives the selected Keep me informed or Help manage access and the link then stops working. Send it only to the person you intend to invite.

Yes. Turn off Add to Care Circle when creating a share link, or use More → Invite someone to Companion. That general invitation opens the Companion signup page but grants no access to your care profile or health information.

A link that makes an assisted profile the patient’s own profile is always bound to a specific email address. Companion does not allow a general bearer link to assign the patient/subject role.

No. Care Circle is persistent account-to-account access until removed. Temporary Share creates a separate encrypted snapshot of selected information that expires and does not require the recipient to have a Companion account.

Assisted setup is for someone who wants help getting started—for example an older relative who is not comfortable with apps. A helper prepares a separate profile using their own login, chooses language and Simple mode, then hands it over for the patient to activate.

No. A pending assisted profile is setup-only. Recording, medications, visit preparation, visit memories and AI health processing are locked until the patient activates the profile with their own Companion account.

For an ordinary competent adult, the person whose care profile it is creates or uses their own login and makes their own Terms and health-data privacy choices. The helper does not silently accept health-data consent for them. Separate legal-representative situations require appropriate authority and are not created merely by choosing Help manage.

The helper can save the assisted setup without an activation email. The profile remains pending and contains only setup metadata. An activation invitation can be created later when there is an appropriate email/account handoff.

The profile becomes active, the patient becomes its subject, their selected language is initialized, and health features unlock. The helper remains connected through their own Care Circle membership unless the patient later removes that access.

Tell Companion what you want to discuss. GPT-5.6 Luna asks neutral follow-up questions to help you describe the issue clearly. The preparation flow is designed to elicit and organize—not diagnose, assess urgency, recommend tests or suggest treatment.

Tap the microphone in the preparation composer. Your spoken answer is transcribed with AssemblyAI and used as the next turn in the same conversation.

When you are ready, Companion turns your answers into a patient-facing visit brief. Review it before relying on or sharing it.

You start every recording yourself. While recording, Companion shows a prominent RECORDING NOW state, running timer and live microphone activity bars so it is clear that audio is being captured. Before recording, tell the other people involved and follow the recording rules and clinic policies that apply where you are.

Tap Pause & save if the clinician leaves, you go for a scan, or the conversation stops for any other reason. Companion turns the microphone off and saves that raw part locally as a visit draft. You can leave the screen or app and later reopen Record to continue the same visit.

After you finish, Companion temporarily uploads each recording part and sends it to AssemblyAI’s EU endpoint using Universal-3.5 Pro. AssemblyAI is configured to redact selected identifying PII such as names, contact details and healthcare identifiers in the transcript and to silence detected PII in a redacted audio copy. Medical content such as medication names, conditions, procedures/tests and treatment durations is deliberately retained for the visit memory. Redaction is automated and can still miss information.

GPT-5.6 Luna receives the PII-redacted transcript text. Once the redacted audio is safely stored, Companion deletes the temporary raw cloud upload and requests deletion of the AssemblyAI transcript artifact. The local raw recording is replaced with the redacted audio; if that replacement cannot be stored, Companion removes the local raw part instead.

Not while the visit is a draft. You can pause and continue several times. Only after you choose Finish visit does Companion transcribe/redact all saved recording parts and create one transcript-grounded visit memory.

Keep the phone reasonably close to the conversation, avoid covering the microphone, reduce background noise where possible, and look for movement in the live microphone bars while RECORDING NOW is shown.

A visit memory is an AI-organized recap of a recorded conversation. It can include key topics, clinician-stated points, next steps, reminders and medication mentions when the privacy-redacted transcript supports them.

Ask is limited to the selected privacy-redacted visit transcript. It should say when something was not discussed or cannot be answered from the transcript, and it is not intended to generate new medical advice.

Use the privacy-redacted transcript/audio as the source material available in Companion and remember that both transcription, redaction and AI organization can make mistakes. The feedback controls let you flag whether a visit memory was useful.

Add medicines manually or take a photo of a prescription, medication list or package. Companion treats this as a patient-maintained list, not a verified prescription record.

AI can propose a medication name, strength and schedule from a photo. A photo does not prove you still take that medicine, so AI-extracted items remain unconfirmed until you review them.

Keep the item marked as needing review rather than guessing. Show the uncertainty to your healthcare professional and confirm it against the prescription, pharmacy label or official medication record.

Choose exactly what to include, select an expiry, and create the share. Companion freezes that selection into a separate snapshot rather than giving someone access to your whole account.

Anyone you intentionally give the active link or QR code to can open that selected snapshot until it expires. The recipient does not need a Companion account.

The selected snapshot is encrypted in your browser. The temporary transport stores ciphertext and expiry metadata; the decryption key travels in the link fragment. Treat the active link or QR code like a bearer credential.

Sign in to sync your structured Companion state across devices. Audio captured in the browser is handled separately and a local recording may not exist on another device.

Push is opt-in and tied to the signed-in account plus the browser subscription. Companion uses generic notification text to avoid exposing health details on the Lock Screen. Signing out removes Companion’s stored association between that account and the browser push endpoint.

Open Account → Privacy & data to download a machine-readable export, withdraw health-data consent, or permanently delete the account and cloud data. Account deletion also clears Companion recordings stored locally on that device. A helper’s own data export does not automatically export another person’s Care Circle health record.

Use the language control to switch the app between Swedish and English. Preparation and transcription requests use the selected language.